Upgrading your windows can seem like a daunting task. We’re here to simplify and explain the whole process from consult to completion so you can feel comfortable and secure in your choice of the Window World team!
Free In-Home Consultation
Give us a call at 506-877-0036 and one of our experienced and knowledgeable renovation consultants will call you back for the most convenient time to visit.
Once the consultant is at your home, he will measure sizes and check existing surroundings of all windows and doors you are replacing while taking some photos to share with our installation experts. After that, the consultant will sit down with you and go through options and designs of new products.
Not up for a home visit? No problem: you can also arrange a meeting at our showroom to go through our products and options.
When all information is gathered, we’ll will send out a quote by e-mail in a few days. The quote will include prices of products and costs of installations and the product details.
Final Measurement & Scheduling
Once you are happy with the quote and have signed the contract, we will make another visit for final measurements of the outside of your windows and doors to ensure they are ordered correctly. You do not need to be there for these final measurements. If we require access into your home for these measurements, we will call and schedule an appointment with you.
When products are ready to be installed our Installation Coordinator will give you a call to set the installation date. Please note that the installation date may have to be rescheduled due to weather delays.
Before installers arrive:
To make installation process faster and prevent potential damages to your valuable items, please prepare work space before installers arrive.
- Please remove all window coverings like blinds and curtains, so we will have access to your windows.
- Please remove all plants and decorations from window sills and glass.
- Please move furniture underneath the window or fragile items right next to it at least 3 feet of distance. Of course, our installers will lend a hand if you need help move a couch or other heavy items.
- Please secure your pet(s) in a safe place. Installers may have to leave your door open while moving products and tools.
- Please clear walkways of pet waste and snow.
- Please remove deck furniture if necessary.
- Dismantling and reinstallation of alarm system is homeowner’s responsibility.
When installers arrive:
At first, they will perform a quick safety assessment around work area. Then they will cover your furniture and items to prevent dust from settling on them. They will also lay down drop clothes to protect your floors.
Remove old products:
Our installers will remove old products along with interior casing and exterior brick-mould with minimal exposing time during winter time and disturbance to existing interior walls and exterior sidings. Minor drywall or plaster repair may be required afterward at the customer’s expense.
Window World will take care of disposing and recycling old products as a part of installation process.
Preparing rough opening:
Our Installers will make sure the rough opening is free from debris and damages. If necessary, they will replace or repair frames if they discover rot damage; this will result in an additional charge that your salesperson will discuss with you.
If the window or door is a new opening, installers will cut out the wall to create a new rough opening.
Install new products:
When the rough opening is ready, the installers will put in a new product while ensuring it’s square, level and plum by shimming around it. When the product is perfectly square, level and plum, the installers secure the product using framing screws.
Insulating and Sealing new product:
Our installers apply expansion spray foam between jamb and rough opening to insulate and to secure the product.
Also, sealant will be applied around perimeter of exterior brick-mould or nailing fin to prevent any potential water leakage.
Finishing & Walk Through
Interior casings will be installed after the product is fully installed.
After installation process is done, installers will vacuum and clean work areas.
Finally, the installer will walk through with you, the customer to ensure the job is done to the customer’s expectations, while checking off “Installation Check List”. During the walk-through installers will show the customer how to operate the new window and/or door.
Please note that the following are the homeowner’s responsibilities:
- Filling nailing holes before painting or staining.
- Staining or painting casings and window returns.
- We do offer a nailing hole filling and painting at an additional charge. Please consult your salesperson for details.
If you find any defects on our products or craftsmanship after installation, please call us at 506-877-0036.